Technical support

Cornwall Internet provides technical support in three ways: this web site; by email; and by telephone.

In general, and in the absence of hardware faults and computer viruses, modern internet software is quite reliable. If problems do occur they can frequently be fixed simply by powering down the computer and restarting it. If that fails the Cornwall Internet configuration software (see below) may be used, if you use a Windows operating system, to reconfigure your Internet connection and email.

The pages within this section of the web site provide technical support on:

• Internet connections
• Email
• Your web space

Configuration Software

The Cornwall Internet configuration software configures (or reconfigures) internet access and email on computers that use a Microsoft Windows Operating Systems. The software is included on most Cornwall Internet setup and update CDs; alternatively it may be downloaded from our web site.

Support by email or telephone

If this web site does not provide you with the answers you need please send your question to us by email to to support@cornwallinternet.com or telephone 0871 277 0381.

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