PRIVACY POLICY

This privacy policy applies only to Cornwall Internet's websites at www.cornwallinternet.com and webmail.cornwallinternet.com. It does not apply to other web sites even though there may be links to those sites from this site. Your use of this web site signifies your consent to us using your personal data in accordance with this Privacy Policy.

INTRODUCTION
You can access our web site home page and browse much of the site without disclosing your personal data. Some parts of the site, however, require you to provide us with personal data, which we use only in accordance with this Privacy Policy.

COLLECTION OF PERSONAL DATA
We collect personal data from you only when it is necessary to provide a service that you have requested or to process an order that you wish to place using the web site. No personal data is knowingly collected by other means without your consent.

Unless you use our 'Webmail' service, we do not use 'cookies' to store information on your computer's hard drive using your web browser. All Webmail cookies are deleted before the end of the Webmail session.

USE OF PERSONAL DATA
In general, we use your personal data only:

for the purposes for which you provided it to us;
to let you know about changes to our web site, our services or our terms and conditions of use; and
to develop our services, including our web site, to ensure that we continue to meet our users' needs.

We reserve the right, however, to access and disclose personal data to comply with applicable laws and lawful government requests and to operate our systems properly and to protect us and our users.

We may provide aggregate statistics about visitor numbers, traffic patterns, sales, customers and other information to third parties, but these statistics will not include any information that could identify individuals.

Some of our services enable you to send information to others using the Internet and to post information that may be accessed by others. If you use these features of our service your personal data may be collected by others.

CONFIDENTIALITY / SECURITY
We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from unauthorised access, improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss.

All our employees and data processors who have access to and are associated with the processing of personal data are obliged to respect the confidentiality of our users' personal data.

For certain confidential communications, we may offer the use of a secure server, which has software that enables the information that you are sending to us to be encrypted before it is transmitted to us.

Our security and confidentiality policies mean that we may ask you for proof of identity before disclosing any personal information to you.

ACCESS TO THE PERSONAL DATA WE MAY HOLD ABOUT YOU
On receipt of a written request from you and payment of a processing fee of £10, we will provide you with a printed statement setting out whether or not we hold personal data about you and, if so: a description of the personal data; the purposes for which they are held; those to whom they are or may be disclosed; and all the information which forms any such personal data.

We prefer such requests to be sent by post to:

  Data Controller,
  Cornwall Internet Limited,
  Montaza, Fore Street,
  Goldsithney,
  Penzance,
  Cornwall,
  TR20 9JX,
  United Kingdom.

We allow you to challenge the data that we hold about you and, where appropriate, you may have the data deleted, amended or completed.

CHANGES TO PRIVACY POLICY
Any changes to our Privacy Policy will be posted on this page.

Issue - July 2003